Terms of service
Last updated: 14 November 2026
These terms apply when you use manualready.com. The service is provided by PT Handeliv Cipta Niaga, Surabaya, Indonesia ("we"). By running a check or buying a plan, you accept these terms.
1. What ManualReady does
ManualReady compares the documents your supplier gave you (instructions, EU declaration of conformity, nameplate) with the requirements of Regulation (EU) 2023/1230 on machinery. You get a report of what appears to be found, missing or in need of action, and a draft letter to your supplier in Chinese and English.
2. What it is not
ManualReady screens documents to find gaps. It is not a conformity assessment, a certificate, legal advice, or a replacement for a notified body or consultant. The report is generated partly by AI and can contain errors. You remain responsible for your obligations as importer or manufacturer, and for checking the report before you rely on it.
3. Free check
One free check per email address, for one machine and up to 3 documents. We may limit or pause free checks to prevent abuse.
4. Paid plans and payment
- Per machine: €149 excl. VAT, one-time, for one machine.
- Monthly: €299 excl. VAT per month, up to 5 machines per month. You can cancel at any time; the plan runs until the end of the paid month.
Payments are processed by Lemon Squeezy, which acts as merchant of record and charges VAT where it applies. Lemon Squeezy's terms apply to the payment.
5. Refunds
If a paid check fails and we cannot deliver the report, or you ask before the check has run, we refund you in full. Write to hello@handeliv.io within 14 days of payment.
6. Your documents
You confirm that you have the right to upload the documents. You keep all rights to them. You give us permission to process them only to provide the service, as described in the Privacy notice. Uploaded files are deleted after 30 days.
7. Our liability
We provide the service with reasonable care. To the extent the law allows, our total liability is limited to the amount you paid us in the 12 months before the claim, and we are not liable for indirect losses such as lost profit, delays at customs, or recall costs. Nothing in these terms limits liability that cannot be limited by law.
8. Changes and law
We may update these terms; the date at the top shows the latest version. These terms are governed by the laws of the Republic of Indonesia. If you are a consumer in the EU, you also keep the protection of the mandatory laws of your country.